Changing Ticket Prices

To manage ticket prices, click on the Ticket prices link in the Management panel of the Dashboard.

The Ticket Prices tab allows you to set the pricing for an entire production, and also to set different prices for specific performances.

Prices are presented in tabular form for editing, with the seat types arrayed across the top and the ticket types listed down the leftmost column.

Types of Ticket Price Availability

The Availability column of the ticket price table contains a dropdown that lets managers choose who will be able to see and use the price in that line. There are three ordinary types of ticket prices:

Price Codes Advanced

There is a fourth type of ticket price availability, termed Hidden in the system. Hidden prices can be used in conjuction with a price code given out selectively to allow only selected shoppers to purchase at a preferential price or in a restricted section.

To set a price code:

  1. Click on the Shopper access link in the Management panel of the dashboard.
  2. Type a code (e.g. cast25) in the Price codes field. Codes are case insensitive. Multiple codes can be set if separated by spaces, but shoppers can only use one per shopping session.
  3. Use the Ticket prices tab to add a price with a name and price of your choosing, for the seat types it can be used for.
  4. Use the Availability column of the line to choose the code (entered on the Shopper access page in step 2).
  5. Submit the update.
Purchasers who type cast25 (or CAST25) in the the Optional price code field of the landing page at the outset of shopping will see the otherwise hidden prices associated with the code they typed.

Click here to see how to set an account-wide access code not tied to a specific price.

Important Notes: